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Barclays US complaints

5,623 complaints in the last 12 months · trend ▲ 30.4% (last 12 mo 5,623 vs prior 12 mo 4,311) · timely response 100.0% (last 36 mo) · 159.22 per $1B of deposits

Complaints per year

• 20201,694
• 20211,897
• 20222,544
• 20232,758
• 20243,289
• 20254,791
• 2026*4,332

*2026 is year-to-date through 2026-10-12.

Top issues (last 36 months, 13,014 complaints)

• Incorrect information on your report2,342 (18%)
• Problem with a purchase shown on your statement2,252 (17%)
• Improper use of your report1,567 (12%)
• Problem with a company's investigation into an existing problem1,079 (8%)
• Getting a credit card917 (7%)

Products

• Credit card6,493
• Credit reporting or other personal consumer reports4,481
• Debt collection1,659
• Checking or savings account265

How the company responded

• Closed with explanation12,197
• Closed with monetary relief569
• In progress180
• Closed with non-monetary relief68

Insurance / charter status

FDIC-insured: Barclays Bank Delaware (cert 57203, active; deposits $35.3B as of 06/30/2026)

CFPB company name(s): BARCLAYS BANK DELAWARE. Brands: Barclays. Data as of 2026-10-12. See it in the CFPB database ↗

CFPB: complaints are not verified and are not a statistical sample; counts track company size and product mix. Per-$1B-deposit rates divide last-12-month complaints by FDIC-reported domestic deposits of the mapped bank, and the CFPB entity can include non-bank products.

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FAQ

How many complaints does Barclays US get?

5,623 CFPB complaints in the 12 months to 2026-10-12.

Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.