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Bilt complaints

635 complaints in the last 12 months · trend ▲ 1121.2% (last 12 mo 635 vs prior 12 mo 52) · timely response 80.8% (last 36 mo)

Complaints per year

• 20200
• 20210
• 20220
• 20230
• 202422
• 202552
• 2026*620

*2026 is year-to-date through 2026-10-12.

Top issues (last 36 months, 694 complaints)

• Problem with a purchase shown on your statement143 (21%)
• Other features, terms, or problems137 (20%)
• Getting a credit card63 (9%)
• Problem when making payments62 (9%)
• Trouble using your card50 (7%)

Products

• Credit card588
• Credit reporting or other personal consumer reports52
• Money transfer, virtual currency, or money service35
• Checking or savings account6

How the company responded

• Closed with explanation640
• Closed with monetary relief41
• Closed with non-monetary relief8
• In progress5

Insurance / charter status

Not an FDIC/NCUA-insured institution itself (Bilt card issued by Cardless/partner bank; CFPB entry is Bilt Technologies.)

Note: Bilt card issued by Cardless/partner bank; CFPB entry is Bilt Technologies.

CFPB company name(s): Bilt Technologies, Inc.. Brands: Bilt (Cardless). Data as of 2026-10-12. See it in the CFPB database ↗

CFPB: complaints are not verified and are not a statistical sample; counts track company size and product mix. Per-$1B-deposit rates divide last-12-month complaints by FDIC-reported domestic deposits of the mapped bank, and the CFPB entity can include non-bank products.

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FAQ

How many complaints does Bilt get?

635 CFPB complaints in the 12 months to 2026-10-12.

Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.