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EverBank complaints

101 complaints in the last 12 months · trend ▲ 21.7% (last 12 mo 101 vs prior 12 mo 83) · timely response 97.8% (last 36 mo) · 2.67 per $1B of deposits

Complaints per year

• 202073
• 2021121
• 202249
• 202345
• 202458
• 202575
• 2026*86

*2026 is year-to-date through 2026-10-12.

Top issues (last 36 months, 229 complaints)

• Managing an account101 (44%)
• Closing an account34 (15%)
• Opening an account25 (11%)
• Trouble during payment process21 (9%)
• Struggling to pay mortgage10 (4%)

Products

• Checking or savings account166
• Mortgage35
• Money transfer, virtual currency, or money service12
• Credit reporting or other personal consumer reports8

How the company responded

• Closed with explanation221
• In progress8

Insurance / charter status

FDIC-insured: EverBank, National Association (cert 34775, active; deposits $37.8B as of 06/30/2026)

CFPB company name(s): EVERBANK, NATIONAL ASSOCIATION. Brands: EverBank. Data as of 2026-10-12. See it in the CFPB database ↗

CFPB: complaints are not verified and are not a statistical sample; counts track company size and product mix. Per-$1B-deposit rates divide last-12-month complaints by FDIC-reported domestic deposits of the mapped bank, and the CFPB entity can include non-bank products.

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FAQ

How many complaints does EverBank get?

101 CFPB complaints in the 12 months to 2026-10-12.

Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.