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M1 Finance complaints

10 complaints in the last 12 months · trend ▼ 47.4% (last 12 mo 10 vs prior 12 mo 19) · timely response 94.9% (last 36 mo)

Complaints per year

• 20200
• 20210
• 20220
• 202320
• 202427
• 202518
• 2026*8

*2026 is year-to-date through 2026-10-12.

Top issues (last 36 months, 59 complaints)

• Managing an account17 (29%)
• Closing an account14 (24%)
• Problem caused by your funds being low3 (5%)
• Problem with a company's investigation into an existing problem3 (5%)
• Problem with a purchase shown on your statement3 (5%)

Products

• Checking or savings account37
• Credit card8
• Money transfer, virtual currency, or money service7
• Credit reporting or other personal consumer reports4

How the company responded

• Closed with explanation59

Insurance / charter status

Not an FDIC/NCUA-insured institution itself

CFPB company name(s): M1 Holdings Inc.. Brands: M1 Finance. Data as of 2026-10-12. See it in the CFPB database ↗

CFPB: complaints are not verified and are not a statistical sample; counts track company size and product mix. Per-$1B-deposit rates divide last-12-month complaints by FDIC-reported domestic deposits of the mapped bank, and the CFPB entity can include non-bank products.

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FAQ

How many complaints does M1 Finance get?

10 CFPB complaints in the 12 months to 2026-10-12.

Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.