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OneMain Financial complaints

3,848 complaints in the last 12 months · trend ▲ 22.7% (last 12 mo 3,848 vs prior 12 mo 3,135) · timely response 100.0% (last 36 mo)

Complaints per year

• 2020554
• 2021816
• 2022974
• 20231,521
• 20242,625
• 20253,423
• 2026*2,973

*2026 is year-to-date through 2026-10-12.

Top issues (last 36 months, 9,390 complaints)

• Improper use of your report2,276 (24%)
• Incorrect information on your report1,800 (19%)
• Problem with a company's investigation into an existing problem603 (6%)
• Attempts to collect debt not owed582 (6%)
• Took or threatened to take negative or legal action573 (6%)

Products

• Credit reporting or other personal consumer reports4,435
• Payday loan, title loan, personal loan, or advance loan2,252
• Debt collection1,790
• Credit card421

How the company responded

• Closed with explanation8,556
• Closed with non-monetary relief581
• In progress151
• Closed with monetary relief102

Insurance / charter status

Not an FDIC/NCUA-insured institution itself

CFPB company name(s): OneMain Finance Corporation, ONEMAIN FINANCIAL HOLDINGS, LLC., ONEMAIN FINANCE CORPORATION. Brands: OneMain Financial. Data as of 2026-10-12. See it in the CFPB database ↗

CFPB: complaints are not verified and are not a statistical sample; counts track company size and product mix. Per-$1B-deposit rates divide last-12-month complaints by FDIC-reported domestic deposits of the mapped bank, and the CFPB entity can include non-bank products.

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FAQ

How many complaints does OneMain Financial get?

3,848 CFPB complaints in the 12 months to 2026-10-12.

Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.