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TD Bank complaints

6,213 complaints in the last 12 months · trend ▲ 20% (last 12 mo 6,213 vs prior 12 mo 5,178) · timely response 100.0% (last 36 mo) · 22.38 per $1B of deposits

Complaints per year

• 20202,448
• 20213,276
• 20223,248
• 20233,444
• 20244,041
• 20255,594
• 2026*4,809

*2026 is year-to-date through 2026-10-12.

Top issues (last 36 months, 15,203 complaints)

• Incorrect information on your report2,807 (18%)
• Managing an account2,081 (14%)
• Improper use of your report1,376 (9%)
• Problem with a company's investigation into an existing problem1,111 (7%)
• Problem with a purchase shown on your statement953 (6%)

Products

• Credit reporting or other personal consumer reports4,679
• Credit card3,608
• Checking or savings account3,585
• Debt collection1,792

How the company responded

• Closed with explanation10,786
• Closed with non-monetary relief2,420
• Closed with monetary relief1,808
• In progress189

Insurance / charter status

FDIC-insured: TD Bank, National Association (cert 18409, active; deposits $277.7B as of 06/30/2026)

CFPB company name(s): TD BANK US HOLDING COMPANY. Brands: TD Bank. Data as of 2026-10-12. See it in the CFPB database ↗

CFPB: complaints are not verified and are not a statistical sample; counts track company size and product mix. Per-$1B-deposit rates divide last-12-month complaints by FDIC-reported domestic deposits of the mapped bank, and the CFPB entity can include non-bank products.

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FAQ

How many complaints does TD Bank get?

6,213 CFPB complaints in the 12 months to 2026-10-12.

Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.