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Wells Fargo complaints

22,635 complaints in the last 12 months · trend ▲ 25.2% (last 12 mo 22,635 vs prior 12 mo 18,072) · timely response 100.0% (last 36 mo) · 14.48 per $1B of deposits

Complaints per year

• 20207,534
• 20219,066
• 202210,822
• 202320,722
• 202415,181
• 202519,468
• 2026*17,734

*2026 is year-to-date through 2026-10-12.

Top issues (last 36 months, 55,224 complaints)

• Managing an account13,766 (25%)
• Incorrect information on your report4,815 (9%)
• Problem with a lender or other company charging your account3,675 (7%)
• Improper use of your report3,232 (6%)
• Problem with a purchase shown on your statement2,939 (5%)

Products

• Checking or savings account23,975
• Credit reporting or other personal consumer reports9,275
• Credit card8,196
• Money transfer, virtual currency, or money service4,084

How the company responded

• Closed with explanation43,099
• Closed with non-monetary relief6,686
• Closed with monetary relief4,790
• In progress649

Insurance / charter status

FDIC-insured: Wells Fargo Bank, National Association (cert 3511, active; deposits $1,563.5B as of 06/30/2026)

CFPB company name(s): WELLS FARGO & COMPANY. Brands: Wells Fargo. Data as of 2026-10-12. See it in the CFPB database ↗

CFPB: complaints are not verified and are not a statistical sample; counts track company size and product mix. Per-$1B-deposit rates divide last-12-month complaints by FDIC-reported domestic deposits of the mapped bank, and the CFPB entity can include non-bank products.

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FAQ

How many complaints does Wells Fargo get?

22,635 CFPB complaints in the 12 months to 2026-10-12.

Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.