Home › Insurance › Insurance companies › Allstate vs Liberty Mutual
Here's how Allstate and Liberty Mutual compare in official complaint data. We don't provide quotes; get them from the companies or an agent.
| Allstate | Liberty Mutual | |
|---|---|---|
| Auto complaint index (Indiana, 2025) | 0.9 (18 complaints on $413M premium) | 1.46 (4 complaints on $56M premium; small sample) |
| Homeowners complaint index (Indiana, 2025) | 0.95 (27 complaints on $323M premium) | No complaints listed (Indiana lists only insurers with complaints) |
| Auto justified complaints (California, 2025) | 2.6 justified complaints per 100,000 insured vehicles (40 complaints; 2 companies) | 5.8 justified complaints per 100,000 insured vehicles (30 complaints; 2 companies) |
| Auto complaint index (Missouri, 2021–23) | 1.71 (113 complaints, 2021–23; 1 company) | 1.39 (116 complaints, 2021–23; 2 companies) |
| Homeowners complaint index (Missouri, 2021–23) | 1.75 (67 complaints, 2021–23; 3 companies) | 0.89 (48 complaints, 2021–23; 2 companies) |
| Company site | https://www.allstate.com/ | https://www.libertymutual.com/ |
| Quotes | We don't sell or provide quotes | We don't sell or provide quotes |
Sources: Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf) (checked 2026-10-12) · Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf) (checked 2026-10-12)
More on Allstate · More on Liberty Mutual · All insurance companies
Auto complaint index (Indiana, 2025): Allstate 0.9 (18 complaints on $413M premium), Liberty Mutual 1.46 (4 complaints on $56M premium; small sample); Homeowners complaint index (Indiana, 2025): Allstate 0.95 (27 complaints on $323M premium), Liberty Mutual No complaints listed (Indiana lists only insurers with complaints); Auto justified complaints (California, 2025): Allstate 2.6 justified complaints per 100,000 insured vehicles (40 complaints; 2 companies), Liberty Mutual 5.8 justified complaints per 100,000 insured vehicles (30 complaints; 2 companies); Auto complaint index (Missouri, 2021–23): Allstate 1.71 (113 complaints, 2021–23; 1 company), Liberty Mutual 1.39 (116 complaints, 2021–23; 2 companies); Homeowners complaint index (Missouri, 2021–23): Allstate 1.75 (67 complaints, 2021–23; 3 companies), Liberty Mutual 0.89 (48 complaints, 2021–23; 2 companies); Company site: Allstate https://www.allstate.com/, Liberty Mutual https://www.libertymutual.com/; Quotes: Allstate We don't sell or provide quotes, Liberty Mutual We don't sell or provide quotes.
Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.