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Here's how American Family and Erie Insurance compare in official complaint data. We don't provide quotes; get them from the companies or an agent.
| American Family | Erie Insurance | |
|---|---|---|
| Auto complaint index (Indiana, 2025) | 0.42 (1 complaint on $48M premium; small sample) | 0.88 (13 complaints on $305M premium) |
| Homeowners complaint index (Indiana, 2025) | 0.76 (4 complaints on $60M premium; small sample) | 0.61 (15 complaints on $279M premium) |
| Auto justified complaints (California, 2025) | 3.0 justified complaints per 100,000 insured vehicles (19 complaints; 1 company) | Not in California's top-50 list |
| Auto complaint index (Missouri, 2021–23) | 0.49 (82 complaints, 2021–23; 2 companies) | Not in Missouri's top-40 list |
| Homeowners complaint index (Missouri, 2021–23) | 0.53 (85 complaints, 2021–23; 2 companies) | Not in Missouri's top-40 list |
| Company site | https://www.amfam.com/ | https://www.erieinsurance.com/ |
| Quotes | We don't sell or provide quotes | We don't sell or provide quotes |
Sources: Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf) (checked 2026-10-12) · Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf) (checked 2026-10-12)
More on American Family · More on Erie Insurance · All insurance companies
Auto complaint index (Indiana, 2025): American Family 0.42 (1 complaint on $48M premium; small sample), Erie Insurance 0.88 (13 complaints on $305M premium); Homeowners complaint index (Indiana, 2025): American Family 0.76 (4 complaints on $60M premium; small sample), Erie Insurance 0.61 (15 complaints on $279M premium); Auto justified complaints (California, 2025): American Family 3.0 justified complaints per 100,000 insured vehicles (19 complaints; 1 company), Erie Insurance Not in California's top-50 list; Auto complaint index (Missouri, 2021–23): American Family 0.49 (82 complaints, 2021–23; 2 companies), Erie Insurance Not in Missouri's top-40 list; Homeowners complaint index (Missouri, 2021–23): American Family 0.53 (85 complaints, 2021–23; 2 companies), Erie Insurance Not in Missouri's top-40 list; Company site: American Family https://www.amfam.com/, Erie Insurance https://www.erieinsurance.com/; Quotes: American Family We don't sell or provide quotes, Erie Insurance We don't sell or provide quotes.
Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.