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Here's how Liberty Mutual and Erie Insurance compare in official complaint data. We don't provide quotes; get them from the companies or an agent.
| Liberty Mutual | Erie Insurance | |
|---|---|---|
| Auto complaint index (Indiana, 2025) | 1.46 (4 complaints on $56M premium; small sample) | 0.88 (13 complaints on $305M premium) |
| Homeowners complaint index (Indiana, 2025) | No complaints listed (Indiana lists only insurers with complaints) | 0.61 (15 complaints on $279M premium) |
| Auto justified complaints (California, 2025) | 5.8 justified complaints per 100,000 insured vehicles (30 complaints; 2 companies) | Not in California's top-50 list |
| Auto complaint index (Missouri, 2021–23) | 1.39 (116 complaints, 2021–23; 2 companies) | Not in Missouri's top-40 list |
| Homeowners complaint index (Missouri, 2021–23) | 0.89 (48 complaints, 2021–23; 2 companies) | Not in Missouri's top-40 list |
| Company site | https://www.libertymutual.com/ | https://www.erieinsurance.com/ |
| Quotes | We don't sell or provide quotes | We don't sell or provide quotes |
Sources: Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf) (checked 2026-10-12) · Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf) (checked 2026-10-12)
More on Liberty Mutual · More on Erie Insurance · All insurance companies
Auto complaint index (Indiana, 2025): Liberty Mutual 1.46 (4 complaints on $56M premium; small sample), Erie Insurance 0.88 (13 complaints on $305M premium); Homeowners complaint index (Indiana, 2025): Liberty Mutual No complaints listed (Indiana lists only insurers with complaints), Erie Insurance 0.61 (15 complaints on $279M premium); Auto justified complaints (California, 2025): Liberty Mutual 5.8 justified complaints per 100,000 insured vehicles (30 complaints; 2 companies), Erie Insurance Not in California's top-50 list; Auto complaint index (Missouri, 2021–23): Liberty Mutual 1.39 (116 complaints, 2021–23; 2 companies), Erie Insurance Not in Missouri's top-40 list; Homeowners complaint index (Missouri, 2021–23): Liberty Mutual 0.89 (48 complaints, 2021–23; 2 companies), Erie Insurance Not in Missouri's top-40 list; Company site: Liberty Mutual https://www.libertymutual.com/, Erie Insurance https://www.erieinsurance.com/; Quotes: Liberty Mutual We don't sell or provide quotes, Erie Insurance We don't sell or provide quotes.
Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.