Home › Insurance › Insurance companies › USAA vs Erie Insurance
Here's how USAA and Erie Insurance compare in official complaint data. We don't provide quotes; get them from the companies or an agent.
| USAA | Erie Insurance | |
|---|---|---|
| Auto complaint index (Indiana, 2025) | 1.69 (12 complaints on $146M premium) | 0.88 (13 complaints on $305M premium) |
| Homeowners complaint index (Indiana, 2025) | 0.63 (6 complaints on $109M premium) | 0.61 (15 complaints on $279M premium) |
| Auto justified complaints (California, 2025) | 2.8 justified complaints per 100,000 insured vehicles (45 complaints; 4 companies) | Not in California's top-50 list |
| Auto complaint index (Missouri, 2021–23) | 0.98 (75 complaints, 2021–23; 4 companies) | Not in Missouri's top-40 list |
| Homeowners complaint index (Missouri, 2021–23) | 0.48 (29 complaints, 2021–23; 4 companies) | Not in Missouri's top-40 list |
| Auto complaint index (Texas, 2025) | 1.44 (211 confirmed complaints on 886,549 policies; 4 companies) | Not listed in Texas's 2025 data |
| Homeowners complaint index (Texas, 2025) | 0.95 (108 confirmed complaints on 894,412 policies; 4 companies) | Not listed in Texas's 2025 data |
| Auto complaint ratio (New York, 2024) | 0.104 upheld per $1M premium (57 upheld complaints on $549M; 4 companies) | 0.026 upheld per $1M premium (6 upheld complaints on $229M; 2 companies) |
| Company site | https://www.usaa.com/ | https://www.erieinsurance.com/ |
| Quotes | We don't sell or provide quotes | We don't sell or provide quotes |
Sources: Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf); also California CDI 2025, Missouri DCI 2023, Texas TDI 2025 (data.texas.gov/dataset/pa9u-9s9w) and New York DFS 2024 (data.ny.gov/dataset/h2wd-9xfe) indexes, see notes below the table (checked 2026-10-12) · Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf); also California CDI 2025, Missouri DCI 2023, Texas TDI 2025 (data.texas.gov/dataset/pa9u-9s9w) and New York DFS 2024 (data.ny.gov/dataset/h2wd-9xfe) indexes, see notes below the table (checked 2026-10-12)
More on USAA · More on Erie Insurance · All insurance companies
Auto complaint index (Indiana, 2025): USAA 1.69 (12 complaints on $146M premium), Erie Insurance 0.88 (13 complaints on $305M premium); Homeowners complaint index (Indiana, 2025): USAA 0.63 (6 complaints on $109M premium), Erie Insurance 0.61 (15 complaints on $279M premium); Auto justified complaints (California, 2025): USAA 2.8 justified complaints per 100,000 insured vehicles (45 complaints; 4 companies), Erie Insurance Not in California's top-50 list; Auto complaint index (Missouri, 2021–23): USAA 0.98 (75 complaints, 2021–23; 4 companies), Erie Insurance Not in Missouri's top-40 list; Homeowners complaint index (Missouri, 2021–23): USAA 0.48 (29 complaints, 2021–23; 4 companies), Erie Insurance Not in Missouri's top-40 list; Auto complaint index (Texas, 2025): USAA 1.44 (211 confirmed complaints on 886,549 policies; 4 companies), Erie Insurance Not listed in Texas's 2025 data; Homeowners complaint index (Texas, 2025): USAA 0.95 (108 confirmed complaints on 894,412 policies; 4 companies), Erie Insurance Not listed in Texas's 2025 data; Auto complaint ratio (New York, 2024): USAA 0.104 upheld per $1M premium (57 upheld complaints on $549M; 4 companies), Erie Insurance 0.026 upheld per $1M premium (6 upheld complaints on $229M; 2 companies); Company site: USAA https://www.usaa.com/, Erie Insurance https://www.erieinsurance.com/; Quotes: USAA We don't sell or provide quotes, Erie Insurance We don't sell or provide quotes.
Facts, not insurance advice. We don't sell insurance or provide quotes; confirm coverage and requirements with the insurer, an agent or your state insurance department.