Home › Scam check › Elder & wire fraud

Elder & wire fraud: the facts and what to do in the next hour

As of October 13, 2026

Older adults lose more to internet fraud than any other age group that reports to the FBI. This page lists the numbers from the FBI's IC3 2025 report and the FTC's older-adults report, who to call, and what to do in the next hour if money already left the account. It does not replace the message checker or the identity-theft freeze guide — use those too.

Did I send money? What to do in the next hour

Tap how the money left. Steps come from the FTC's "What to do if you were scammed" page, plus CFPB Regulation E timing, UCC Article 4A for wires, and IC3's freeze-funds guidance. This is not a guarantee you will get the money back.

    Source for the steps: FTC: What to do if you were scammed · CFPB: Electronic fund transfers FAQs · Federal Reserve: UCC Article 4A · FBI IC3 2025 Annual Report.

    How big is the problem? (FBI IC3 2025)

    These are unverified complaints people filed with the FBI's Internet Crime Complaint Center for calendar year 2025 — not a survey. Real totals are likely higher.

    201,266 complaints

    Adults 60+ filed with IC3 in 2025 — up 37% from 2024 (FBI IC3 2025 Annual Report)

    $7.748 billion lost

    Reported by adults 60+ — up 59% from 2024 (FBI IC3 2025 Annual Report)

    $38,500 average

    Average reported loss per 60+ complaint; 12,444 people lost more than $100,000 each (FBI IC3 2025 Annual Report)

    $20.877 billion overall

    All ages: 1,008,597 complaints, 26% rise in losses, average $20,699 (FBI IC3 2025 Annual Report)

    $32.9 million frozen

    Of 642 Financial Fraud Kill Chain cases for victims 60+ ($65.4 million reported), IC3 helped freeze this much when reports came in fast (FBI IC3 2025 Annual Report)

    FTC 2024: nearly $2.4 billion

    Adults 60+ reported to Consumer Sentinel — about fourfold from 2020 to 2024 (from about $600 million in 2020). FTC estimates true 2024 cost between $10.1 billion to $81.5 billion after underreporting (FTC Protecting Older Consumers 2024–2025)

    Where the money went (adults 60+, IC3 2025)

    TypeReported lossNote
    Investment scams$3.519 billionLargest dollar loss for adults 60+
    Tech / customer support$1.041 billionFake 'virus' or bank-security calls
    Romance / confidence$584.0 millionFake relationships, including grandparent distress scams
    Business email compromise$568.0 millionHijacked email with fake wire instructions
    Government impersonation$413.2 millionFake IRS, SSA, Medicare, police
    Cryptocurrency-involved (descriptor)$4.347 billion42,271 complaints; overlaps other crime types
    Crypto ATM / kiosk (60+)$257.5 million6,188 complaints
    Recovery scams (60+)$540.5 millionFake help to get money back after a first scam
    AI-related descriptor (60+)$352.5 millionComplaints that mention AI / deepfakes

    Source: FBI IC3 2025 Annual Report. Cryptocurrency and AI are descriptors that can attach to several crime types, so those dollars can overlap the rows above.

    Wire transfers vs. debit cards / Zelle: different rules

    Sources: CFPB: Electronic fund transfers FAQs · Federal Reserve: UCC Article 4A · FTC: What to do if you were scammed · FTC: How to avoid a scam. Court and agency views on where Reg E ends and Article 4A begins can shift; confirm with your bank.

    Who to call and where to report

    1-833-372-8311

    National Elder Fraud Hotline (833-FRAUD-11). Monday–Friday, 10:00 a.m.–6:00 p.m. Eastern Time. English, Spanish, and other languages. For fraud against anyone age 60 or older (DOJ National Elder Fraud Hotline).

    1-800-677-1116

    Eldercare Locator — find local Adult Protective Services and aging services (ACL: report abuse / Eldercare Locator · DOJ Elder Justice Initiative).

    ReportFraud.ftc.gov

    Tell the FTC. They use reports to spot trends and build cases (ReportFraud.ftc.gov).

    ic3.gov

    FBI Internet Crime Complaint Center. Include wire/crypto details so Recovery Asset Team / FFKC can try a freeze (IC3.gov file a complaint).

    Adult Protective Services

    Report suspected elder financial exploitation to APS in the state where the older adult lives. Find them via Eldercare Locator. Call 911 if there is immediate danger (CFPB: Reporting elder financial abuse · ACL: report abuse / Eldercare Locator).

    Your bank's fraud desk

    First call for wires, Zelle, debit. FinCEN asks banks to file Suspicious Activity Reports tagged "elder financial exploitation" (FinCEN Advisory FIN-2011-A003 · CFPB FI advisory on elder exploitation).

    DOJ notes scammers sometimes impersonate the Elder Fraud Hotline — do not send money or share a Social Security number with someone who cold-calls claiming to be the hotline (DOJ National Elder Fraud Hotline).

    Four FTC signs it's a scam

    1. They pretend to be from a group you know (government, bank, tech support, a relative).
    2. They say there's a problem or a prize.
    3. They pressure you to act immediately.
    4. They tell you to pay in a specific way — gift card, wire, crypto, or payment app.

    Source: FTC: How to avoid a scam. Your bank will never ask you to move money to a "safe" account to protect it.

    Downsides & honesty

    Sources & dates

    FAQ

    How much did older adults lose to internet crime in 2025?

    Adults 60+ filed 201,266 complaints with the FBI IC3 and reported $7.748 billion in losses — up 59% from 2024. The average reported loss was about $38,500, and 12,444 people reported losing more than $100,000 (FBI IC3 2025 Annual Report).

    What should I do first if I already sent money?

    Call the bank, wire company, gift-card issuer, payment app or crypto exchange right away and ask them to reverse or refund it, then file at ReportFraud.ftc.gov and ic3.gov (FTC). Use the payment-type steps on this page.

    Is a bank wire covered by Regulation E?

    Consumer wire transfers are generally governed by UCC Article 4A, not Regulation E's unauthorized electronic-fund-transfer liability schedule. Debit cards and many account-based electronic transfers are under Reg E. Confirm with your bank (Federal Reserve UCC 4A; CFPB).

    What is the National Elder Fraud Hotline number?

    1-833-372-8311 (833-FRAUD-11), Monday–Friday 10 a.m.–6 p.m. Eastern Time, for fraud against people age 60 or older (U.S. Department of Justice, Office for Victims of Crime).

    How do I find Adult Protective Services?

    Call the Eldercare Locator at 1-800-677-1116 or use eldercare.acl.gov, then report to APS in the state where the older adult lives (ACL; CFPB; DOJ Elder Justice Initiative).

    Will reporting get my money back?

    Not always. Speed helps: in 2025 IC3's Financial Fraud Kill Chain process for victims 60+ froze $32.9 million of $65.4 million in reported losses across 642 incidents (IC3 2025). Still report — agencies use the data even when funds are gone.

    Facts, not legal advice. Figures are from FBI IC3 and FTC reports with dates; recovery is never guaranteed. Confirm steps with your bank, APS, and law enforcement.