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Here's how Progressive and GEICO compare in official complaint data. We don't provide quotes; get them from the companies or an agent.
| Progressive | GEICO | |
|---|---|---|
| Auto complaint index (Indiana, 2025) | 0.89 (54 complaints on $1,254M premium) | 1.53 (26 complaints on $349M premium) |
| Homeowners complaint index (Indiana, 2025) | 4.66 (3 complaints on $7M premium; small sample) | No complaints listed (Indiana lists only insurers with complaints) |
| Auto justified complaints (California, 2025) | 3.1 justified complaints per 100,000 insured vehicles (71 complaints; 4 companies) | 1.8 justified complaints per 100,000 insured vehicles (68 complaints; 3 companies) |
| Auto complaint index (Missouri, 2021–23) | 1.13 (291 complaints, 2021–23; 2 companies) | 1.01 (113 complaints, 2021–23; 3 companies) |
| Homeowners complaint index (Missouri, 2021–23) | Not in Missouri's top-40 list | Not in Missouri's top-40 list |
| Auto complaint index (Texas, 2025) | 0.66 (362 confirmed complaints on 3,306,121 policies; 1 company) | 0.76 (167 confirmed complaints on 1,330,808 policies; 8 companies) |
| Homeowners complaint index (Texas, 2025) | 0.00 (0 confirmed complaints on 24,020 policies; 1 company; small sample) | Not listed in Texas's 2025 data |
| Auto complaint ratio (New York, 2024) | 0.030 upheld per $1M premium (62 upheld complaints on $2,064M; 6 companies) | 0.009 upheld per $1M premium (48 upheld complaints on $5,297M; 3 companies) |
| Company site | https://www.progressive.com/ | https://www.geico.com/ |
| Quotes | We don't sell or provide quotes | We don't sell or provide quotes |
Sources: Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf); also California CDI 2025, Missouri DCI 2023, Texas TDI 2025 (data.texas.gov/dataset/pa9u-9s9w) and New York DFS 2024 (data.ny.gov/dataset/h2wd-9xfe) indexes, see notes below the table (checked 2026-10-12) · Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf); also California CDI 2025, Missouri DCI 2023, Texas TDI 2025 (data.texas.gov/dataset/pa9u-9s9w) and New York DFS 2024 (data.ny.gov/dataset/h2wd-9xfe) indexes, see notes below the table (checked 2026-10-12)
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Auto complaint index (Indiana, 2025): Progressive 0.89 (54 complaints on $1,254M premium), GEICO 1.53 (26 complaints on $349M premium); Homeowners complaint index (Indiana, 2025): Progressive 4.66 (3 complaints on $7M premium; small sample), GEICO No complaints listed (Indiana lists only insurers with complaints); Auto justified complaints (California, 2025): Progressive 3.1 justified complaints per 100,000 insured vehicles (71 complaints; 4 companies), GEICO 1.8 justified complaints per 100,000 insured vehicles (68 complaints; 3 companies); Auto complaint index (Missouri, 2021–23): Progressive 1.13 (291 complaints, 2021–23; 2 companies), GEICO 1.01 (113 complaints, 2021–23; 3 companies); Homeowners complaint index (Missouri, 2021–23): Progressive Not in Missouri's top-40 list, GEICO Not in Missouri's top-40 list; Auto complaint index (Texas, 2025): Progressive 0.66 (362 confirmed complaints on 3,306,121 policies; 1 company), GEICO 0.76 (167 confirmed complaints on 1,330,808 policies; 8 companies); Homeowners complaint index (Texas, 2025): Progressive 0.00 (0 confirmed complaints on 24,020 policies; 1 company; small sample), GEICO Not listed in Texas's 2025 data; Auto complaint ratio (New York, 2024): Progressive 0.030 upheld per $1M premium (62 upheld complaints on $2,064M; 6 companies), GEICO 0.009 upheld per $1M premium (48 upheld complaints on $5,297M; 3 companies); Company site: Progressive https://www.progressive.com/, GEICO https://www.geico.com/; Quotes: Progressive We don't sell or provide quotes, GEICO We don't sell or provide quotes.
Facts, not insurance advice. We don't sell insurance or provide quotes; confirm coverage and requirements with the insurer, an agent or your state insurance department.