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Here's how State Farm and Liberty Mutual compare in official complaint data. We don't provide quotes; get them from the companies or an agent.
| State Farm | Liberty Mutual | |
|---|---|---|
| Auto complaint index (Indiana, 2025) | 0.69 (42 complaints on $1,249M premium) | 1.46 (4 complaints on $56M premium; small sample) |
| Homeowners complaint index (Indiana, 2025) | 1.51 (111 complaints on $837M premium) | No complaints listed (Indiana lists only insurers with complaints) |
| Auto justified complaints (California, 2025) | 3.1 justified complaints per 100,000 insured vehicles (121 complaints; 1 company) | 5.8 justified complaints per 100,000 insured vehicles (30 complaints; 2 companies) |
| Auto complaint index (Missouri, 2021–23) | 0.75 (284 complaints, 2021–23; 2 companies) | 1.39 (116 complaints, 2021–23; 2 companies) |
| Homeowners complaint index (Missouri, 2021–23) | 1.41 (398 complaints, 2021–23; 1 company) | 0.89 (48 complaints, 2021–23; 2 companies) |
| Company site | https://www.statefarm.com/ | https://www.libertymutual.com/ |
| Quotes | We don't sell or provide quotes | We don't sell or provide quotes |
Sources: Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf) (checked 2026-10-12) · Indiana DOI 2025 Auto Complaint Index (homeowners: in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf) (checked 2026-10-12)
More on State Farm · More on Liberty Mutual · All insurance companies
Auto complaint index (Indiana, 2025): State Farm 0.69 (42 complaints on $1,249M premium), Liberty Mutual 1.46 (4 complaints on $56M premium; small sample); Homeowners complaint index (Indiana, 2025): State Farm 1.51 (111 complaints on $837M premium), Liberty Mutual No complaints listed (Indiana lists only insurers with complaints); Auto justified complaints (California, 2025): State Farm 3.1 justified complaints per 100,000 insured vehicles (121 complaints; 1 company), Liberty Mutual 5.8 justified complaints per 100,000 insured vehicles (30 complaints; 2 companies); Auto complaint index (Missouri, 2021–23): State Farm 0.75 (284 complaints, 2021–23; 2 companies), Liberty Mutual 1.39 (116 complaints, 2021–23; 2 companies); Homeowners complaint index (Missouri, 2021–23): State Farm 1.41 (398 complaints, 2021–23; 1 company), Liberty Mutual 0.89 (48 complaints, 2021–23; 2 companies); Company site: State Farm https://www.statefarm.com/, Liberty Mutual https://www.libertymutual.com/; Quotes: State Farm We don't sell or provide quotes, Liberty Mutual We don't sell or provide quotes.
Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.