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JPMORGAN CHASE & CO.

What this means for you

This page puts every public number we track for JPMORGAN CHASE & CO. in one place. Size and growth show how active the lender is; late-payment and complaint figures show how its loans and service are going. None of this is a recommendation: compare actual offers.

Loan balances, Q2 2026 (FDIC call report, cert 628)

CategoryBalanceQoQYoY30+ days late
Auto$57.8B+1.9%-1%1.26%
Credit card$216.2B+4.8%+7.2%1.85%
Residential real estate (1-4 family)$322.3B+0.2%+0.2%1.71%
Other consumer$3.4B-33.8%-42.5%9.78%

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Mortgages, 2025 (HMDA, LEI 7H6GLXDRUGQFU57RNE97), nationwide

Loan type and purposeLoans madeApplicationsDenial rateMedian rateMedian total loan costs
Conventional Purchase54,61583,56410.4%6.375%$4,769
Conventional Refinance13,36120,5019.9%6.070%$2,330
Conventional Cash-out refi12,82121,42218.0%6.500%$4,879
Conventional Other6,82612,60022.3%6.625%$3,971
Conventional Home improvement3,8717,90726.2%6.875%$3,626

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CFPB complaints, 12 months to 2026-09

ProductComplaintsTimely responseTop issue
Mortgages (JPMORGAN CHASE & CO.)739100.0%Trouble during payment process
Auto loans (JPMORGAN CHASE & CO.)501100.0%Problems at the end of the loan or lease
Credit cards (JPMORGAN CHASE & CO.)7,219100.0%Problem with a purchase shown on your statement

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We join data sets only for lenders whose identifiers we matched by hand (FDIC cert, NCUA charter, HMDA LEI, SEC filer, CFPB company name, which is often the holding company). Other lenders show only the data set they came from.

Sources, dates and math

FAQ

Is JPMORGAN CHASE & CO. a good lender?

These figures describe the lender's size, growth, late payments and complaints. They cannot tell you whether its offer is right for you; compare APRs and fees on real quotes.

Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.