Home › Pro › Lender Tracker › Citibank, National Association
This page puts every public number we track for Citibank, National Association in one place. Size and growth show how active the lender is; late-payment and complaint figures show how its loans and service are going. None of this is a recommendation: compare actual offers.
| Category | Balance | QoQ | YoY | 30+ days late |
|---|---|---|---|---|
| Credit card | $176.0B | +5.8% | +5.5% | 2.58% |
| Residential real estate (1-4 family) | $124.2B | +1.1% | +3.3% | 1.02% |
| Other consumer | $5.5B | -6.7% | -9.4% | 4.01% |
Quarterly history charts is part of VaultRubric Pro. Cancel anytime before day 8 and you pay nothing.
Unlock with Pro, 7 days free, then $7/mo Member sign in| Loan type and purpose | Loans made | Applications | Denial rate | Median rate | Median total loan costs |
|---|---|---|---|---|---|
| Conventional Purchase | 9,127 | 14,309 | 10.2% | 6.000% | $7,183 |
| Conventional Refinance | 3,524 | 6,000 | 7.4% | 5.500% | $3,665 |
| Conventional Home improvement | 1,174 | 5,712 | 58.6% | 7.500% | $5,306 |
| Conventional Other | 1,079 | 5,528 | 57.1% | 6.250% | $5,383 |
| Conventional Cash-out refi | 837 | 2,055 | 33.0% | 6.500% | $4,690 |
Every loan type plus state and Sumner County, TN breakdowns is part of VaultRubric Pro. Cancel anytime before day 8 and you pay nothing.
Unlock with Pro, 7 days free, then $7/mo Member sign in| Product | Complaints | Timely response | Top issue |
|---|---|---|---|
| Credit cards (CITIBANK, N.A.) | 12,166 | 100.0% | Problem with a purchase shown on your statement |
| Personal loans (CITIBANK, N.A.) | 86 | n/a | n/a |
| Student loans (CITIBANK, N.A.) | 6 | n/a | n/a |
Monthly complaint history is part of VaultRubric Pro. Cancel anytime before day 8 and you pay nothing.
Unlock with Pro, 7 days free, then $7/mo Member sign inWe join data sets only for lenders whose identifiers we matched by hand (FDIC cert, NCUA charter, HMDA LEI, SEC filer, CFPB company name, which is often the holding company). Other lenders show only the data set they came from.
These figures describe the lender's size, growth, late payments and complaints. They cannot tell you whether its offer is right for you; compare APRs and fees on real quotes.
Estimates, not financial advice. Taxes, insurance, PMI and fees vary by lender, county and city; confirm with your lender, dealer and state agency before acting.